Rewards FAQ

Frequently Asked Questions

• What are Replica Rewards and how do I get them?

  The Replica Rewards Program helps you earn points in two ways: for every dollar you spend on Replica Surfaces and accessories, and for every successful referral you make to your friends and followers.

  When you sign up for the Rewards program, you'll be given an exclusive referral link. When someone places their first order using your link, they'll get 15% off and you'll get $15 in Rewards points! Share your link to Instagram Stories, your website, your YouTube channel, non-Replica Facebook groups, or anywhere else you like.

  You can then turn these points into a discount code for your next purchase.

  Note: Because Replica Rewards are redeemed as a discount code, they cannot be combined with other discount codes. So if you have an alternative code to use, hold on to your points for another time! Once you redeem your Replica Rewards points for your rewards discount code, the code must be used within 6 months (or it'll expire).

• Do my points expire?

  Your Replica Rewards points are active for one year from the date that you earned them.

  Once you redeem your Replica Rewards points for your rewards discount code, the code must be used within 6 months (or it'll expire).

• Do my past purchases count towards the Rewards program?

  Unfortunately, Rewards cannot be retroactively applied to purchases made before 1/27/2021 when the Rewards program launched. The system just won't let us backdate Rewards.

  If you placed an order after 1/27/2021 and didn't receive Rewards for it, pop an email to info@replicasurfaces.com and we'll help you get those Rewards!

• If I make a purchase with two different emails, can I combine my points?

  We encourage you to use the same email address when you purchase so that you can keep all of your points in one place. If you have multiple orders under separate email addresses, you can contact us directly at info@replicasurfaces.com and we will help you out!

• Can I transfer my points to a friend?

  Unfortunately, no. The points you earned are unable to be transferred to someone else due to system limitations.

• Is there a limit on how many points I can get?

  There is no limit on the points you can earn in our rewards program!

• How do I get extra points?

  There are two ways to earn Rewards: for every dollar you spend on Surfaces and accessories, and for every successful referral you make to friends and followers. See above for details for how to earn Rewards through referrals.

• Can I get the cash value of my points instead?

  Points are unable to be redeemed for their cash value. Don't worry though, we've got some seriously amazing new products coming out this year that you will love!

• I still have questions, who can I get in touch with?

  If you have more questions on our Replica Rewards program, please reach out to our customer support team at Info@replicasurfaces.com They will be able to assist you.